The Impact of Nursing Staff on Satisfaction Scores for U.S. Hospitals: A Production Function Approach

Drs. Roberto Delhy (HPM Lecturer), Avi Dor, and Patricia Pittman published a paper on hospital worker productivity and patient satisfaction in Medical Care Research and Review,  "The Impact of Nursing Staff on Satisfaction Scores for U.S. Hospitals: A Production Function Approach". The Agency for Healthcare Research and Quality sponsored the study.